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WHAT’S SHINDIG?

Shindig is a virtual event platform that hosts up to 1,000 participants simultaneously. Shindig allows you to chat with fellow event participants, ask questions to the main speaker, present to the audience yourself, join groups in video and chat for collaboration, link 1:1 in private sessions, and meet and mingle with new people. It's the same as interacting in real life – eliminating the distance problem and enabling new connections!


HOW DO I PREP FOR MY SHINDIG?

Check your bandwidth here: speedtest
A minimum internet connection is 1.5 Mbps Upload and Download speeds. If you have a slower connection speed, consider joining using the free Shindig app (available for iOS and Android) on your mobile device or tablet and use 4G/LTE. Make sure to upload an avatar at log in!


HOW DO I USE MY TOOLBAR?

Participants Icon
Everyone in the event is listed here. You can search for an individual by using the search function at the top-right. Easily interact with anyone in the session by connecting via video chat.

Text Chat Icon
The 2nd icon from left in your toolbar is the text chat button. You can message everyone on your screen, or the entire audience (depending on your event’s settings) using the teal public text chat window. Or you can scroll the list of participants to send private, direct messages.

Ask Question Icon
Ask Question button will submit your question to the admin/host and s/he may address it by publishing the text question or offering you the chance to ask live on the stage.

Podium Icon (if enabled by host/admin)
If you see a Podium icon, you can click it to take the stage if there are currently fewer than six active Podiums (see “What is a Podium?” question below).

Raise Hand Icon
Raise Hand signals you want to go on the main stage to ask a question or share a comment. Once on stage, everyone will be able to hear and see you, like presenting on a stage.

Microphone (Mute) Icon
Mute yourself on/off by clicking the microphone icon. You will be automatically unmuted when you take the stage or enter a video chat.

Privacy Lock Icon
Switching privacy setting to ON blocks people from freely joining you in a chat and prompts requests that you can accept or deny. Set privacy to ON while in a group chat for private conversations

Camera and Microphone Settings (camera/mic icon)
Click on the camera/mic icon on the top right-hand corner of your page for the opportunity to test your camera, mic, or speakers as well as to switch to another or external options you may have on your device.


HOW CAN I ENGAGE WITH OTHER PARTICIPANTS IN AN EVENT?

How do I join a group chat?
Connect in groups of 2-12 participants for fluid video chat. Pair up with a single participant by single-clicking on them or join any group by double clicking anyone in that group. This feature is great for mingling, group work, and discussions!

How do I combine my group chat with another group chat?
Let’s say you're in a group chat with one person and you want to join up with two more peers who are connected in their own group chat. To form a four person group, double-click on any pod in the other group to merge groups. Remember the maximum size for groups is twelve.

How do I leave a video chat?
Click the “LEAVE” button in the lower right corner of your chat window. Click the “expand” icon in the upper right corner to maximize your video chat view.

Why do I see a photo/default silhouette instead of webcam feed?
The reason for this is that participant either doesn’t have a working camera or they didn’t opt to enable their camera. To fully participate in a Shindig event, we always recommend using a device with a working camera and select to enable camera when prompted.

How do I enable my camera?
If you’re at a computer and joining through your browser, you will be automatically prompted to enable your camera and your microphone if either is blocked. If you aren’t automatically prompted due to your personal settings, click the camera icon in the address bar and select the option to enable your camera/mic.

How do I change my room in large events?
For large-scale Shindig events, upon entering the session you will be assigned to a room. No matter which room you are placed in, you will see the same view of the stage. The only difference you will find in each room, is which other participants are “sitting” next to you. As new rooms open, you will be alerted by helpful pop-up tips. To change and explore other rooms use the right and left arrows that will appear on the right and left sides below in the mid-section of your screen.

What is a Podium?
A Podium allows participants to come up on stage and speak to the entire audience. Depending on your event’s settings, a Podium icon might appear in your toolbar, allowing you to take the stage yourself. Otherwise, the host/admin might initiate an Open Podium with a “Join Podium” button that enables you to take the stage. To leave the stage and return to the audience, simply click the “Leave” button in the bottom right of your Podium.


CODE OF CONDUCT

All inappropriate behaviors are strictly prohibited on the Shindig platform and may result in a user ban. Find “Report Abuse” in the dropdown menu on the top right corner to report all behaviors of concern.


Did we miss anything? Message us at info@shindigevents.com and we will help!